Please carefully review your order before confirming your purchase. All sales are considered final.
- Defective or damaged item(s)
- Incorrect item(s) sent
If your item(s) arrives damaged or defective and you would like a refund or replacement, please contact us at email@example.com within 7 days of the delivered date with your order number, address and photo documentation of any reported damage or defect.
If required to return the item(s), it must be returned to us, unopened (unless the item was received by you in a defective or damaged condition) and in its original packaging, with all accessories. Damaged or defective item(s) returned without their original packaging will not receive a refund.
If you are entitled to a refund in connection with a return the following conditions will apply:
- Your refund will be in the form of payment used for the purchase.
- The amount refunded will be the purchase price paid by you for the returned item (which reflects the amount of any discounts, promotions or coupons that you received), including sales tax charged with respect to the item.
- Credits will be issued after we receive, inspect and process your return. Please allow time for the returned item to be delivered to us, for us to inspect and process the return, and for the credit card issuer to credit your account. Your credit card company determines when the credit will be reflected in your statement. It may take one full billing cycle for the credit to appear on your account.
Note that orders placed with our retail partners are subject to the refund and return policy of each retailer. Please contact the retailer’s customer support team and provide the original dated receipt.